Ecommerce Expertise
We are not just about CRO!
Ecommerce growth solutions have led us down the path to deliver content strategies, large-scale data migrations, web taxonomy and fraud analysis.
Agile Product Manager
- Define project objectives with stakeholders
- Define milestones, timelines and deliverables
- Act as Agile product owner, defining user stories and working closely with the developers
- Ongoing management of design, development, business change and user acceptance testing (UAT) included
- Provide progress reports to be circulated as regularly as requested
Due Diligence
- Gather business requirements – immediate and future
- Investigate third parties or SaaS providers compared to business needs
- Findings are presented and summarised to make the choices straightforward
- If required, implement system with full end-to-end testing
Replatform Lead
- Gain understanding of customer and business needs to clarify objectives and deliverables
- Define project plan or work with project manager on timelines and resources
- Coordinate cross-functional teams on project activities
- Manage third parties and application integration
- Coordinate end-to-end user testing
- Manage cutover between platforms with minimal disruption to business
System Training
- Following system integration, define step-by-step user guides
- Work with business users to ensure all business scenarios are included in documentations
- Train business stakeholders
- Handover training documents
Business Process
- Lead workshops with business teams to understand individual team process and touchpoints with other teams and current technology
- Review and advise on the simplification of the business process
- Provide advice on how new or updates to technology can make team process more efficient
Content Migration
- Audit current content to define an actual list for migration, with or without content improvement
- Liaise with tech teams and business teams to coordinate migration
- Define detailed checks list and testing of migrated content
Systems integration
- Systems suitability defined in Due Diligence service
- Coordinate integration with business teas, trading roadmap and development timelines
- Leads testing across devices, and countries and currencies on international sites
Information Architecture
- Usability audit to identify issues with the catalogue structure
- Define the entire catalogue structure with input from stakeholders
- User test taxonomy
- Coordinate data migration and cutover
Trade Planning
- Review historic customer behaviours and trade performance
- Create a customer-centred calendar specific you the business
- Collaborate with trade and marketing teams to create a integrated plan
- Outline any platform requirements to support business activity
Find out how we can turn the tide on your ecommerce projects
Turn The Tide Ecommerce have enhanced their client’s digital landscape, increasing revenue and conversion through a diverse mix of solutions.
Our consultations are free, so get in touch!
